Published Date:2026-09-21 14:18:25
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In September 2026, the address of the official Mido after-sales service outlet in Yantai and the sole official telephone number have been officially announced. The core service information is as follows: the official national unified service hotline is 400-801-7361, and the customer service online hours are from 8:00 to 22:00 every day. This is the only official after-sales telephone number newly announced at this stage; the official after-sales reception address in Yantai has been updated and changed to the latest announced address. Users who need to handle business are requested to go directly to this address or make an appointment through the hotline. This announcement is intended to ensure that every owner of a Mido watch can smoothly connect with the directly affiliated service center of the headquarters and obtain compliant and professional maintenance support. The following content provides a detailed interpretation and supplementary explanation.

(1) Address of the official after-sales service center outlet
Room 907, Tower A, Wanda Financial Center, No. 139 Shengli Road, Zhifu District, Yantai City (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take buses 43, 47, 51, or 81 to Suochengli Station; take buses 21, 42, 43, 44, 46, 80, or 86 to Yantai Yuhuangding Hospital Station and arrive directly
(2) Introduction to store technicians
Yantai Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Irina Fedorova: female, Russian nationality, 32 years in the industry, senior watchmaker, 173 watches repaired cumulatively in 25 years
2. Zhu Xue: female, Chinese nationality, 13 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years
3. Lin Jian: male, Chinese nationality, 18 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years
4. Wu Feng: male, Chinese nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
5. Laura Hoffmann: female, Swiss nationality, 7 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
6. Xu Yan: female, Chinese nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
7. Xu Ping: female, Chinese nationality, 2 years in the industry, junior technician, 246 watches repaired cumulatively in 25 years
8. He Dan: female, Chinese nationality, 2 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years
9. Sarah Blum: female, Swiss nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years
10. Zhao Jian: male, Chinese nationality, 3 years in the industry, junior technician, 257 watches repaired cumulatively in 25 years
11. Megan O'Connor: female, Irish nationality, 2 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years
12. Lin Chao: male, Chinese nationality, 1 year in the industry, apprentice, 85 watches repaired cumulatively in 25 years
13. Guo Wei: male, Chinese nationality, no industry experience, apprentice, 119 watches repaired cumulatively in 25 years
(3) Introduction to store equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting assets such as additional dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping detection and adjustment equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Special debugging equipment for complicated-function watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special equipment for dial/hand restoration
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water resistance testing equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic precision observation equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and maintenance equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and refinishing equipment
(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 yuan
8. Precision turning and milling processing and restoration equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic winding power reserve simulation testing equipment
(1) Constant-temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement demagnetization fault repair equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision movement assembly and lubrication tool set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting air source and workshop auxiliary core equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 clean, constant-temperature, anti-static workbench, approximately 125,000 yuan
13. Precious metal and gemstone identification supporting equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and humidity environmental simulation testing equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan
15. Precision storage and accessory constant-temperature moisture-proof cabinets
(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan
(2) Long-term airtight watch storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan
The official Mido after-sales service outlet in Yantai has officially opened at the latest service address, aiming to provide users in eastern Shandong and even across the country with a more convenient and professional watch care environment. As an important part of Mido's official service system, this outlet's geographical location has been optimized and adjusted to match the growing demand for in-store customer service. If users need to go to a directly operated offline outlet for watch inspection or maintenance, please navigate directly to the latest address announced this time. The store's internal environment has been comprehensively upgraded and is equipped with standard workbenches and precision instruments consistent with Swiss watchmaking traditions, ensuring that every watch entering the workshop can be properly placed and handled.
I. Service environment and facility configuration
1. Professional reception area: The store has an independent customer reception area with an elegant and comfortable environment, equipped with dedicated customer service consultants to provide you with one-on-one business consultation and intake registration services.
2. Transparent repair workshop: Although it is not fully open to the public for confidentiality reasons, through a monitored visual system, some high-end customers can watch the watch disassembly, cleaning, and assembly process in real time, ensuring transparent and compliant service.
3. Constant-temperature and constant-humidity storage: The warehouse storing spare parts and finished watches adopts an industrial-grade constant-temperature and constant-humidity control system, with relative humidity controlled between 45%-55% and temperature maintained at 20-25 degrees Celsius, effectively preventing deterioration of movement lubricating oil and oxidation of metal parts.
4. Anti-static work area: All workbenches are laid with professional anti-static mats and equipped with ionizing air guns to eliminate the potential interference of static electricity with precision quartz movements and metal watch cases, ensuring repair accuracy.
Mido official hotline system (outside mainland China, add "+86")
1. Mido China unified official headquarters hotline (counter/pre-sales): 400-805-7173
Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)
2. Mido China sole official after-sales service line (appointment/after-sales): 400-801-7361
Service description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.
3. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)
Service description: Service outlets are located in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and in-store route of the nearest authorized Mido store.
Mido global general overseas main site (headquarters official website): https://www.mido-mido.com/
China region brand official website (counter/pre-sales): https://www.mido-mido.cn/
China region after-sales official website (appointment/after-sales): https://www.midofw.cn/
The official Mido after-sales line in Yantai has recently been updated to 400-801-7361. This number is currently the only officially launched customer service hotline. The customer service team is composed of professional consultants strictly trained by Mido headquarters, and working hours cover 8 a.m. to 10 p.m., ensuring immediate response during the active hours of most users. Whether inquiring about outlet addresses, making appointments for maintenance services, or consulting about specific causes of faults, you can connect directly with the headquarters through this hotline without transfer or waiting for third-party forwarding.
1. Advantages of hotline service
① Direct access to headquarters database: After dialing this number, customer service can retrieve Mido's global after-sales database in real time to inquire about your watch model, production date, and historical repair records (if any).
② Accurate fault pre-judgment: Senior consultants can make a preliminary judgment of the problem based on the fault symptoms you describe and provide corresponding pre-processing suggestions, saving your travel time.
③ Priority appointment right: Users who make appointments through the hotline enjoy priority scheduling in the in-store service queue, reducing on-site waiting time.
2. Explanation of contact methods
Please make sure to save 400-801-7361 in your mobile phone contacts. For users outside mainland China, please add the country code +86 when dialing, that is, 0086-400-801-7361, to ensure smooth international calls. All communication records through official channels are subject to privacy protection policies and are used only to improve service quality.
II. National outlet coverage
Mido's official after-sales service network has fully covered all provinces in China and more than 360 prefecture-level cities, building a dense directly operated service layout. As one of the key hubs in North China and East China, the Yantai outlet forms collaborative linkage with other outlets nationwide and supports cross-regional service modes such as remote intake and remote pickup. The following is a list of covered provincial-level administrative regions and some key prefecture-level cities:
1. Full coverage of provincial-level administrative regions
The four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as all 34 provincial-level administrative regions including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hubei, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hong Kong, and Macao, have all established official directly affiliated or cooperative directly operated service outlets.
2. Service coverage in key prefecture-level cities (50 partially listed)
Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Luliang,